Shipping & Returns
Shipping
All orders are shipped out within 24 hours of purchase. *Business Days Only
Shipping costs are affordable and vary depending on the size and weight of your order, and are calculated at check out. We provide excellent, reliable shipping services within the United States, to Canada, and the rest of the world. All shipping services include tracking information.
After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Please allow up to 24 hours for your tracking information to be updated.
Shipping Time
|
🇺🇸 United States |
5 - 10 Business Days |
|
🇨🇦 Canada |
14 Business Days |
|
🌎 Rest of World |
10 - 21 Business Days |
Shipping times are only estimates and unfortunately, cannot be guaranteed.
**Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
**Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
Return and Refund Policy
Return window
Customers have 14 days from the date of receipt to request a return and refund.
Item condition: Items must be returned in perfect condition and in their original packaging.
Transaction fee
A $3 fee will be deducted from the refund amount to cover payment platform transaction fees.
Return shipping
The customer is responsible for covering the cost of return shipping.
Exceptions
Sale items, promotional items, and virtual products (such as ebooks) are not eligible for a refund.
Refund processing
Once the returned item is received and the conditions are met, a refund will be issued within 3 business days.
Order processing and cancellation
Orders are processed within 24 hours. During this period, if the item has not yet been shipped, the order can be cancelled. A $3 fee will be deducted to cover payment platform fees.
Please note that by placing an order, customers agree to abide by this Return and Refund Policy.
Easy Return and Exchange Process
1. To initiate a return and request a refund, please contact us at info@chakras-boutique.com.
2. We will provide you with detailed instructions on how to proceed with the return.
3. Upon receiving the returned package, if all conditions are met, we will issue a refund within 3 business days in accordance with the terms outlined in our Return and Refund Policy above.
Please note that by placing an order, customers agree to abide by this return and refund process.
If you have any questions regarding our Shipping and Returns Policy, please contact us at info@chakras-boutique.com.